FAQ Page

Frequently asked questions

What is an escrow service?

An escrow service acts as a neutral third party to securely hold funds during a transaction until all terms and conditions are met.

How do I set up an escrow account with Seadwings Investments Group?

You can set up an escrow account by signing up on our platform, providing your personal information, and completing the identity verification process.

How secure are my funds in escrow?

Your funds are highly secure in escrow, protected by advanced encryption technology and held in a separate, secure account until all transaction conditions are fulfilled.

How long does it take for the funds to be released from escrow?

Funds are released promptly once all transaction conditions are met and the necessary approvals are obtained from the investor. Typically, the funds are disbursed within 30 minutes of the investor’s authorization to release them from escrow.

What fees are associated with using Seadwings Investments Group escrow services?

We do not require any fees to set up your account. However, once your account is set up and you are logged in, a minimum deposit is required to keep your account active.

How do I track the status of my escrow transaction?

You can track the status of your escrow transaction through your account dashboard, which provides real-time updates and notifications.

Frequently asked questions

What happens if there is a dispute between the investor and borrower?

In the event of a dispute, our escrow team will mediate to resolve the issue based on the terms outlined in the escrow agreement. Funds will only be released once the dispute is resolved.

Can I change the terms of the escrow agreement after it has been initiated?

Yes, but any changes to the escrow agreement must be agreed upon by all parties involved and documented in writing. Contact our support team to assist with any amendments.

Will the escrow account’s location in Singapore delay transactions or impact reliability?

Not at all. Seadwings Investments Group Escrow Service leverages blockchain technology and trusted international banking partners to ensure unparalleled speed and reliability. Funds transferred can be securely withdrawn and received within minutes, providing our clients with instant access to their capital.

Can funds in the escrow account be accessed by anyone other than me?

No, the escrow account is set up in your name, and only you have direct access to the funds. They remain securely held until all conditions of the agreement are fulfilled, at which point you authorize the withdrawal to your personal bank account. This ensures full control and protection throughout the transaction.

What information do I need to provide to investors for fund transfers?

You need to provide your escrow account details, including the account number and any other relevant information, to investors.

How are my personal and financial details protected?

We use state-of-the-art encryption and security protocols to safeguard your personal and financial information, ensuring complete confidentiality and protection.